Does Medicare cover transportation services?

July 26, 2021
Aspire Blog - Medicare transportation benefits - women smiling while being loaded onto an ambulance

As you approach the age of 65 you might be concerned with transportation to your doctor’s appointments or the hospital, and Medicare coverage for transportation services. It is important to know what choices are available to you. Does Medicare cover transportation? Yes and no. Let’s break down transportation coverage by Medicare type:

Original Medicare (Medicare Parts A and B)

Original Medicare covers emergency transportation including ambulance services under Medicare Part B if you need to be transported to a hospital, critical access hospital or skilled nursing facility (SNF) for medically necessary services and transportation by any other vehicle could endanger your health. The ambulance will take you to the nearest medical center that can treat you.  A sudden, serious medical emergency such as heavy bleeding or shock requiring care on the way to the hospital is also covered. If ground transportation is not fast enough, Medicare can also cover air ambulance (helicopter or plane).

Original Medicare does not generally cover non-emergency transportation including rides to doctor’s appointments or physical therapy. They will only cover non-emergency ambulance services if you have a written order from your doctor stating that this transportation is medically necessary.

For patients with end stage renal disease (ESRD) who require dialysis, Original Medicare covers ambulance services from your home to the nearest dialysis facility if other transportation could endanger your health. For non-emergency transportation (scheduled, repetitive ambulance services), you must receive a written notice from your doctor that this transportation is medically necessary.

Medicare Advantage plans (Medicare Part C)

Medicare Advantage (MA) plans cover everything that Original Medicare covers, so this means that MA plans cover emergency transportation. Note that ambulance costs do vary by plan.

MA plans are able to offer extra benefits that Original Medicare does not cover, including non-emergency transportation – trips to doctor’s appointments, physical therapy, pharmacies, or hospitals. Some plans offer this as an enhanced benefit and others include it in their core product. As coverage varies by plan, check all MA plan options in your area to see what they offer.

MA plans may also cover non-ambulance transportation to dialysis facilities and to see your doctors. Since 2021, Medicare beneficiaries ESRD can now enroll in an MA plans. Check with your plan to see what they offer.

Medicare Supplement plans (MedSupp)

Medicare supplemental insurance plans (aka MedSupp or Medigap) do not cover transportation. A Medicare Part B deductible applies to any ambulance ride, so you are responsible for the deductible amount before Medicare pays, and you are responsible for 20 percent of the Medicare-approved amount. Since MedSupp plans are sold by private health insurers to fill in coverage gaps in Original Medicare, they can help pay for any out-of-pocket Medicare costs including deductibles and copays.

There are also local community programs available to provide rides to doctor’s appointments. Many of these programs are run by volunteers or non-profits, and you can usually call your local Alliance on Aging for assistance. Aspire Health Plan members can call Member Services using the phone number on the back of your ID card for any assistance. Members also have no-cost access to an enhanced care team including social workers who can help connect you with medical and non-medical resources and more.

We understand that Medicare coverage and transportation may be a little tricky. To make the most of Medicare, you need to understand your options and how they work. Aspire Health Plan is here to answer any Medicare questions you may have. Give us a call at your convenience for friendly, no-obligation advice. Call (855) 378-9680. (TTY users call 711.)


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  • January 27, 2022 at 1:40 am, Nancy White says:

    If I am very ill and cannot drive to md office, will transportation be covered by Medicare?? Brown brown

    • February 1, 2022 at 9:51 pm, Aspire Health Plan says:

      Hi Nancy! If you are an Aspire Health Plan Member you would be covered for transportation, but Original l Medicare does not cover transportation service. We recommend you contact your Member Services team for more information on your specific needs.

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